Privacy Policy

 

We know that how much value and trust you place in MOUNTCART.com that’s why insist upon the highest standerds and security for your transaction and  personal informations.we collects basic information required to service your requests, including your name, mailing address, email and phone number. This information is gathered when you purchase  books and magazine from our ecommerce website(mountcart.com), or sign up for email notifications. Your card information is requested only when you place an order and is submitted via the highest level of encryption to ensure the greatest amount of safety and security.

 

Collection of  Personally Information

In our website, we collect and store your personal information(name, address, email and phone number) from you. From these details we doing so is to provide a safe, efficient and customized experience. This allows us to provide services and features that most likely meet your needs and desire, and to customize our Site to make your experience safer and easier. Importantly, we only collect personal information about you is necessary for achieving this purpose.

 

Cookies

When you browse our website, we also use "cookies" to gather information about your preferences. This includes your internet service provider's address and your clicks and activity on our website. We do not trace this information to individual customers and will never use cookies to save confidential information such as passwords or credit/debit card information.

 

Safe and Secure Shopping

shopping at mountcart.com is completly  safe and secure. All Credit card and Debit card payments on Mountcart  are processed through secure and trusted payment gateway,Payu money. Mountcart  uses latest 256-bit encryption technology to protect your card information while securely transmitting it to the Banks for processing the payment.

Mountcart  take to ensure security when you place orders or access your account information, we offer the use of secure socket layer (SSL) technology. The secure socket layer (SSL) encrypts all information you put in before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

Mountcart  respects that you do not want your personal information shared with other companies. Therefore, the information which you provide will only be used for your intended purpose and to fullfill your online purchase. Mountcart does not share with any other company

 

Shipping Policy

 

Each item on mountcart.com contains shipping information associated with that item. This information tells you how quickly items are expected to be ready to leave our warehouses. Please note that this information does not indicate when items will arrive at their final destination -- only when items are expected to be packed and ready to leave our warehouse.

The timeframe to ship an item, when the merchandise is available at our local warehouses is 3 business days and 10-12 business days for merchandise shipped from our overseas warehouse.

At Mountcart.com, regardless of the product price or the number of orders made, your purchased products are shipped for free-of-cost within and across India.

 

Return Policy

 

If an item ordered by you on mountcart.com is delivered to you in a damaged / defective condition, please email us at customercare@mountcart.com for a replacement. When we ship out the replacement item to you, we will also have the defective / damaged item picked up from you at our cost.

To provide you a worry free shopping experience on mountcart.com, we offer you a No Questions Asked Return Policy. Within 7 days of receiving your shipment, you may return any item in its original packaging, for a refund

When you return your product, just indicate the reason for your return in a short note, put the item and the note with the order number into a secure package, affix our address note and send it through a reliable courier or mail it to us. You can also call us and notify us of you returning an item.

 

Our address for returns is as follows:

 

 

Mountcart: The Online Store,

Poovachal Post, Poovachal,

Trivandrum, Kerala- 695 575.

 

Disclaimer

 

All the information displayed, transmitted or carried by mountcart.com is protected by the copyright and other intellectual property laws. The Content is owned by mountcart.com, its affiliates or third party licensors. You may not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, repost, perform, display or in any way commercially exploit any of the Content. You agree to abide by all copyright notices and restrictions attached to any Content accessed through the mountcart.com website and not to alter the content in any way.

Your use of mountcart.com is at your own risk. This website is provided by mountcart.com on an "as is" and "as available" basis. To the full extent permissible by applicable law, cyber site disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose and non-infringement.

In no event will mountcart.com, its employees, agents or contractors, be liable to you for any damages or losses, including without limitation indirect, consequential, special, incidental or punitive damages resulting from or caused by the mountcart.com web site, its content or any errors or omissions in its content, even if advised of the possibility of such damages.